Shipping and destinations
Shipping costs vary by weight of the order and its destination. In the Cart you will see the exact cost of shipping once you specify the shipping country.
We do not ship to PO boxes. Once your order has shipped, you will receive an email informing you.
It is sent certificated by the Regular Post Service of Spain. This service should take between 2 to 15 working days, depending destinations. We will do our best to send out your order within 24 hours. In busy times it may take us a little longer.
Express delivery is through a courier service, with tracking code. Your order should arrive within 1-4 days, depending destinations.
Secure payment with SSL
Possessing an SSL certificate ((Secure Socket Layers) implies that it has been verified that our website is authentic and that its purposes are legitimate.
Your personal information and your payment information are completely safe. We protect all transactions on our website with the most advanced security measures and encrypt this confidential information.
If you accept the box provided for this purpose in the purchase process, you will receive the invoice at the email address provided. Otherwise, you will receive a paper invoice together with your order.
What payment method can i use for my purchases?
We have the following payment methods:
* Credit or debit card
* Bank transfer
All purchases are billed in Euro.
To proceed to the payment by means of credit card, the User will have to follow the instructions that should appear on screen, providing the following information that we request them
LANCE AND MALONE reserves the right to request of any User of the Shop who has done a purchase, which justifies the payment of the same one and / or which is identified by means of the contribution by telematic way (fax, e-mail or similar) of a document that he it identifies as buyer and that could include the domicile of delivery (ID card, Passport, Resident's Card, Certificate of census, etc.).
Can I generate an invoice on behalf of a company?
Yes. You just have to fill in the tax information we asked for when completing the billing address, and request it by writing a message in the field for comments.